About

Protect Your Business and Families with Insurance

About ME

MEET JESSICA FLORES

Hi, I’m Jessica, born and raised in Southeast Houston Texas, I am the founder of Jessica Flores Insurance Agency, proudly serving the great state of Texas & Houston and surrounding areas. As a Latina woman, wife, mother, and entrepreneur, I built this agency on one mission: to educate families and protect their future with the right insurance. I’m known as Your Favorite Insurance Agent because I go above and beyond explaining coverages, searching for the best rates, and treating every client like family. Just look at the reviews!

What began as a small desk and a big dream has grown into a trusted insurance agency. When you work with us, you’re working with real people, not a 1-800 number, not a call center, and not someone who treats you like a sale.

We’re here for the long term protecting your home, your car, your business, and your family’s future.

Let us guide you with the right coverage at the right price. Your Favorite Insurance Agent is here for you.

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Our Team

Meet Our Agents

Life is full of surprises. Be ready for the unexpected with our flexible insurance solutions.

Sylvia Zambrano

Insurance Producer

Meet Sylvia Zambrano, a Houston native with nearly two decades of experience helping neighbors protect what matters most. With over 18 years in insurance, Sylvia believes that truly listening is the foundation of exceptional service.

Whether you’re looking for home, auto, or life insurance, her goal is to find the perfect coverage for your lifestyle. Fluent in both English and Spanish, Sylvia is proud to serve our community with personalized care—so every client leaves feeling confident and at peace.

Mireya Ortiz

Customer Service Representative

Mireya Ortiz is a dedicated Customer Service Representative and a proud Houston native. With two years of experience in the insurance industry, she uses her bilingual skills to provide clear, friendly, and helpful support to our diverse community.

Outside the office, Mireya is a busy mom of three who stays energized by her love for travel, live concerts, and catching the latest movies. She brings that same high energy and can-do attitude to making sure every client has a positive and stress-free experience.

Protect What Matters Most — With Confidence

Personalized insurance solutions designed for Houston families and businesses. Clear guidance. Trusted coverage. No guesswork.